Rörstrand/Iittala/Fiskars Deputy Store Manager

We are looking for a Deputy Store Manager for our Iittala Outlet store at Hede Fashion Outlet in Kungsbacka

Are you passionate about design, quality craftsmanship and creating memorable customer experiences? We are looking for a dynamic and customer-focused person to join our team. As an ambassador for our brands, including Iittala, Rörstrand, Fiskars, Arabia and Moomin, known for their iconic glassware, homeware and timeless design, you will play a key role in providing exceptional service to our valued customers.

We are looking for someone who loves sales and personal service. Your primary responsibility is to ensure that every customer feels welcome and receives the best possible service. In your role as Deputy Store Manager, you will support the Store Manager, and when the Store Manager is not present, you will take on the responsibility for the store. In addition to supporting the Store Manager with responsibility for results and personnel, you will be the person who continuously motivates and inspires your colleagues to develop and go the extra mile for the customer. Together with the Store Manager, you will lead the daily store operations. You enjoy leading and motivating others. You understand customers' needs and provide personal recommendations to create memorable shopping experiences. Your expertise in our brands and products will enable you to effectively communicate the craftsmanship, quality and unique stories behind each product. At the same time, you will contribute to the visual presentation of the store, implementation of campaigns and sales optimization.

We believe you are a flexible, attentive, results-oriented and driven person who loves interacting with customers. We are among the best in the country within retail in the category “Best Customer Experience” (Better Business Index 2023), and with us you will be offered a challenging role in a successful international company with 375 years of history and fantastic brands.

Main responsibilities

• Personal sales and customer service
• Goal setting, prioritization and follow-up
• Ordering products and, to some extent, other administrative tasks
• Participation in and follow-up of the store's key performance indicators
• Acting as a strong company ambassador and safeguarding the history of our brands

Education / experience requirements

• Experience in retail, preferably within design, interior or fashion, where a strong sense of service is of the utmost importance.
• Fluent Swedish and English, both spoken and written; additional languages are an advantage

We expect that

• You are or want to become a passionate salesperson who puts a great deal of energy into your work
• You are team-oriented – team before self and genuinely enjoy celebrating the success of others
• You have strong communication skills
• You are proactive, self-motivated and forward-thinking
• You are driven and solution-oriented

The position is a permanent position including a probationary period, starting on September 28 or by agreement. Working hours: 38.25 hours/week.

In this recruitment process, great importance will be placed on your personal qualities. We interview candidates on an ongoing basis, so please apply by submitting your cover letter and CV via the link as soon as possible. The last day to apply is October 4, 2026.

Apply Here

Last day of application:

2026-10-03