Michael Kors Store Manager

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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STORE MANAGER

"I feel really lucky to be surrounded by such a great team. I’m not only grateful that they’ve helped me achieve my goals but also that I can give them a place where they can achieve theirs."- Michael Kors -

Kors is always interested in hearing from talented, globally-minded individuals who enjoy working in a creative environment, then #korscareers would love to hear from you!

The Retail Division at MICHAEL KORS is a continuously growing network of more than 30 Outlets, 80 Lifestyle stores, and 100 Concessions/Shop in Shops in 21 European Countries. Our EMEA Retail team is passionate, driven, multicultural and has a wonderful international spirit.

Who You Are:

The Store Manager is responsible for building and leading a team that is dedicated to driving the business, leading with responsibility for all aspects of the management of the store.

What You’ll Do:

People

• Inspire, lead and coach the store team to create a culture of performance delivery and accountability.
• Recruit top talent, training and developing staff to build a team of true MK Ambassadors.
• Drive team retention, ensuring actionable Talent and Succession plans are in place.
• Support, implement and provide follow-up for all training and onboarding for new joiners.
• Proactively manage and resolve all HR issues in collaboration with the HR Department.
• Partner with DM to review the integrity of PTS, identifying opportunities to improve.

Service

• Led the team of MK Ambassadors to ensure they are prioritising exceptional customer experiences to
• drive loyalty and repeat business.
• Ensure MK Ambassadors maintain client communication by utilising all available clienteling apps.
• Proactively manage client database and utilise information to increase sales.
• Build and maintain good communication with the District Manager and members of the corporate office, mall office,
• retail partners and other stores, collaborating and influencing to drive performance across the district.

Sales

• Meet and exceed sales goals, holding self and team accountable for the results.
• Analyse reports and develop action plans to ensure expectations are met or exceeded.
• Work with the Team on Quarterly Planners to ensure the best business plans are set to achieve targets.

Operations

• Ensure store schedule is optimised, having the right people at the right place at the right time.
• Collaborate with DVM to implement and maintain all visual merchandising directives and ensure the execution
• of effective strategies.
• Partner with logistics and product teams to ensure appropriate assortment for the store, using product tools
• effectively to maintain size and style integrity.

What You’ll Need:

• Relevant proven retail and management experience with a fast-paced retailer
• Able to work under pressure and thrive in a fast-paced, challenging environment
• Excellent organisational, interpersonal and follow-up skills with attention to detail and accuracy
• Fluent English

What We Offer:

• Competitive compensation package
• Employee discounts across Michael Kors and Jimmy Choo
• Clothing allotment
• Employee Wellbeing programme